We're excited to announce "Booking approvals." What does this mean? When you enable Booking approvals and a guest makes a booking, it will simply be a booking request and considered pending until a member of your staff accepts. Your staff can also choose to reject the booking request, in which case it disappears.
When you enable this, the "Bookings" page will have a third tab called "Needs approval" where you can see all your booking requests.
You can now choose if your input fields should be required only for your customers, or also for staff. This could be useful if you want your customers to fill out important information prior to their visit, but want to provide your staff with the flexibility to quickly add someone on the spot without having to fill out all that info.
Give your customers the time they need! Once a customer selects a time and begins filling out their information, we'll hold this slot for them for 10 minutes. When 9 minutes have passed, if they haven't submitted the form yet, we'll nudge them asking if they want to continue with the booking. If not, we'll release the booking slot for others.
Improvements to Booking rescheduling: When rescheduling an appointment, all prior data should now follow along to the new appointment. After a booking has been rescheduled (by a customer or staff), the status tags will be removed until they are triggered again. Currently the status tags remain from the initial booking. Learn more
New colors for status tags 🌈:Say goodbye to status and status tag confusion! Now each has its own color. You can find this improvement displayed on the Waitlist and Booking pages. Learn more
Updates to our Data Processing Agreement:On 031622 our Data Processing Agreement was updated to incorporate the new version of the Standard Contractual Clauses issued by the European Commission to govern international transfers of personal data under the GDPR. On 090222 we added a number of sub-processors as well. For the full list of sub-processorsclick here. For any further questions, kindly reach out to our General Counsel firstname.lastname@example.org. Learn more here