email How to Use Personalized Email & SMS Customer expectations for shopping experiences that are customized and convenient are higher than ever before. With personalized email and SMS, you can elevate your customer experience, meet consumer demands, and gain a competitive edge.
waitlist How to Create a Waitlist Waits are a reality for almost every business. Learn the essentials of how to create a waitlist to keep your queues organized.
customer satisfaction How to Measure Customer Satisfaction Customer satisfaction is crucial to the success of your business, but how do you actually measure it?
customer experience 9 Ways to Improve Customer Experience Expectations of good customer experience are a moving target. Learn how to improve your brand’s customer experience to keep up.
customer experience How to Reduce Wait Times & Increase Customer Satisfaction Long waits are a challenge for almost every business and hurt customer satisfaction over time. Learn how to shorten wait times to make customers happy.
What is Customer Flow? We take a look at the idea of customer flow, how to measure it, and how you can improve it to increase sales and delight customers at your business.
virtual queue What are Virtual Queues? Virtual queues reduce wait times, give guests flexibility, and increase customer satisfaction. See how they can work for your business.