What is Queue Management?
With a queue management system, you can bring key efficiencies to your customer flow or visitor journey. In this article, we’ll cover the different types of queues, discuss different approaches to queue management, and highlight the benefits of a queue management app.
Employee Sentiment Report: Retail (2023)
Retailers are facing huge workforce challenges at the same time that consumers are flocking to brick-and-mortar stores. Waitwhile surveyed 1000 frontline retail workers to better understand how companies can improve both employee and customer experience.