product updates

What’s new  on the Waitwhile platform this summer 😎

The latest updates in our quest to save you time and simplify your waitlist and scheduling tasks.

Christoffer Klemming

Aug 3, 2022 • 3 min read

Introducing: Geo-fencing 🌎

What is Geo-fencing? Great question. Geo-fencing makes it easy for you to restrict your guests' ability to add themselves to the waitlist or book an appointment unless they are nearby, within the radius you set around your business.

Learn more

Daily booking limit for Services and Resources

You can now add a maximum number of bookings per day for each of your Services and Resources!

If you've enabled bookings, you can configure a maximum daily limit for each Resource under Team > Resources and the maximum daily limit for each Service under Location > Services.

Learn more about setting your limits

Ticket number for your guest experience 🎟️

Ever wanted to have your customers sign up to your waitlist or make a booking without providing any personal data? Now you can! 🎉

This is how to set it up:

1. Go to Settings > Customers > Input fields

2. Scroll down to "Display fields", and toggle on "Show ticket ID for customer". This will make sure both your staff see it internally on the waitlist/booking pages, as well as your customers seeing it on their end when signing up.

You're next!

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No more manual version updates ✌️

We've now changed the way our version updates work ⚡️. In the past, you would receive a banner at the top of the product where you'd have to click the update button to get the newest version.

Now, we're handling that automatically for you! So any time you navigate to a new page or refresh your page, we'll automatically make sure you get the newest version.

Say goodbye to manual updates 👋

Customize Resources & Services through our API

We have now launched meta attributes for services and resources! 🤩

This will allow you to use our API to store custom data about services and resources that isn't standard within Waitwhile. This could be anything you like, such as staff data coming from your CRM system or discounts for services for example.

Read more about it in our developer guide.

Start customizing

But wait, there’s more!

"Welcome page" customized design: Your business' Welcome page is its first impression, you want to make it great. Head to Settings > Public > Online booking to customize the design of your Welcome page and welcome your customers so effectively, they'll keep coming back. Learn more
"Visit Changed" Notification: Under Account Settings > Notifications you'll find we've added a new checkbox: "Customer visit has changed." From a change in selected service to party size to resource, your business will now be better equipped to roll with the punches. Learn more
This month's must read: Consumer Survey: The State of Waiting in Line (2022). Waiting in line has been called a “timeless form of torture.” We surveyed 1200+ consumers to find out how businesses can improve their queue management. Read more
40+ minor tweaks: Checking bugs and tweaks off our list so you can check customers off yours!

And that’s just a glimpse of what’s new — check out all the latest updates! As always, feel free to reply with improvement ideas you’d like to see next!

Stay safe,
Chris & the Waitwhile team

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