appointment scheduling How to Manage Scheduling of Appointments at Your Business Learn everything you need to know about appointment scheduling: how to allow guests to book, reschedule, or cancel appointments, and how to manage calendars.
consumer survey Consumer Survey: The State of Waiting in Line (2022) Waiting in line has been called a “timeless form of torture.” We surveyed 1200+ consumers to find out how businesses can improve their queue management.
email How to Use Personalized Email & SMS Customer expectations for shopping experiences that are customized and convenient are higher than ever before. With personalized email and SMS, you can elevate your customer experience, meet consumer demands, and gain a competitive edge.
waitlist How to Create a Waitlist Waits are a reality for almost every business. Learn the essentials of how to create a waitlist to keep your queues organized.
customer satisfaction How to Measure Customer Satisfaction Customer satisfaction is crucial to the success of your business, but how do you actually measure it?
customer experience 9 Ways to Improve Customer Experience Expectations of good customer experience are a moving target. Learn how to improve your brand’s customer experience to keep up.
customer experience How to Reduce Wait Times & Increase Customer Satisfaction Long waits are a challenge for almost every business and hurt customer satisfaction over time. Learn how to shorten wait times to make customers happy.
